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Product and Delivery Information

  • All items are shipped within 3 to 7 business days from receipt of order. If anything varies from this policy, customer service will contact you directly.


  • Shipping and handling charges have been combined for a flat fee as follows:




  • UPS Ground Service

    $ 7.00

    UPS 2nd Day Air

    $19.00

    UPS Next Day Air

    $36.00

    Pen Refill Orders (via US Mail)

    $3.00



    *International orders and special shipping requests - please contact us at info@easternaccent.com.

  • Shipping prices are for continental US only.


  • Our Packaging varies from Clear Tube to Gift Box.


  • Colors may appear different than actual product.


  • All orders outside Massachusetts are tax free. Orders from Massachusetts are charged 5% sales tax.


  • Custom Engraving is available for large volume orders. Please contact Customer Service for further information.


  • PLEASE NOTIFY US WITHIN 5 DAYS UPON ARRIVAL OF YOUR ITEMS FOR ANY DEFECTS, SHIPPING DAMAGE OR PROBLEMS WITH YOUR ORDER.

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Customer Service

For questions or concerns about our products or website,
please feel free contact us.


Eastern Accent
191A Wayside Inn Road
Sudbury, MA 01776
Tel: (978) 443-4308
Fax: (978) 443-0461
Email: info@easternaccent.com


Hours of Operation
Monday - Friday between 10:00 AM to 5:00 PM (EST)




Spaldingpens.com and Japanesemoderndesign.com are owned and operated by Eastern Accent International.
All credit card charges will show on your statement as Eastern Accent.







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All rights reserved. www.easternaccent.com.