• All items are shipped within 3 to 7 business days from receipt of order. If anything varies from this policy, customer service will contact you directly.



• Shipping and handling charges have been combined for a flat fee as follows:






UPS Ground Service	$ 7.00
UPS 2nd Day Air	$19.00
UPS Next Day Air	$36.00
Pen Refill Orders (via US Mail)	$3.00



*International orders and special shipping requests - please contact us at info@easternaccent.com.


• Shipping prices are for continental US only.



• Our Packaging varies from Clear Tube to Gift Box.



• Colors may appear different than actual product.



• All orders outside Massachusetts are tax free. Orders from Massachusetts are charged 5% sales tax.



• Custom Engraving is available for large volume orders. Please contact Customer Service for further information.



• PLEASE NOTIFY US WITHIN 5 DAYS UPON ARRIVAL OF YOUR ITEMS FOR ANY DEFECTS, SHIPPING DAMAGE OR PROBLEMS WITH YOUR ORDER.

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