Product and Delivery Information
- All items are shipped within 3 to 7 business days from receipt of order. If anything varies from this policy, customer service will contact you directly.
- Shipping and handling charges have been combined for a flat fee as follows:
UPS Ground Service |
$ 7.00 |
UPS 2nd Day Air |
$19.00 |
UPS Next Day Air |
$36.00 |
Pen Refill Orders (via US Mail) |
$3.00 |
*International orders and special shipping requests - please contact us at info@easternaccent.com.
- Shipping prices are for continental US only.
- Our Packaging varies from Clear Tube to Gift Box.
- Colors may appear different than actual product.
- All orders outside Massachusetts are tax free. Orders from Massachusetts are charged 5% sales tax.
- Custom Engraving is available for large volume orders. Please contact Customer Service for further information.
- PLEASE NOTIFY US WITHIN 5 DAYS UPON ARRIVAL OF YOUR ITEMS FOR ANY
DEFECTS, SHIPPING DAMAGE OR PROBLEMS WITH YOUR ORDER.
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Customer Service
For questions or concerns about our products or website, please feel free contact us.
Eastern Accent
191A Wayside Inn Road
Sudbury, MA 01776
Tel: (978) 443-4308
Fax: (978) 443-0461
Email: info@easternaccent.com
Hours of Operation Monday - Friday between 10:00 AM to 5:00 PM (EST)
Spaldingpens.com and Japanesemoderndesign.com are owned and operated by Eastern Accent International. All credit card charges will show on your statement as Eastern Accent.
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Copyright © 2008 Eastern Accent International. All rights reserved. www.easternaccent.com.
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