Product and Delivery Information
- All items are shipped within 3 to 7 business days from receipt of order. If anything varies from this policy, customer service will contact you directly.
- Shipping and handling charges have been combined for a flat fee as follows:
UPS Ground Service
UPS 2nd Day Air
UPS Next Day Air
Pen Refill Orders (via US Mail)
*International orders and special shipping requests - please contact us at firstname.lastname@example.org.
- Shipping prices are for continental US only.
- Our Packaging varies from Clear Tube to Gift Box.
- Colors may appear different than actual product.
- All orders outside Massachusetts are tax free. Orders from Massachusetts are charged 5% sales tax.
- Custom Engraving is available for large volume orders. Please contact Customer Service for further information.
- PLEASE NOTIFY US WITHIN 5 DAYS UPON ARRIVAL OF YOUR ITEMS FOR ANY
DEFECTS, SHIPPING DAMAGE OR PROBLEMS WITH YOUR ORDER.
For questions or concerns about our products or website,
please feel free contact us.
191A Wayside Inn Road
Sudbury, MA 01776
Tel: (978) 443-4308
Fax: (978) 443-0461
Hours of Operation
Monday - Friday between 10:00 AM to 5:00 PM (EST)
Spaldingpens.com and Japanesemoderndesign.com are owned and operated by Eastern Accent International.
All credit card charges will show on your statement as Eastern Accent.
Copyright © 2008 Eastern Accent International.
All rights reserved. www.easternaccent.com.